Our Q20 Promise is backed up by our 12 month warranty and ensures you’re getting the best quality refurbished IT and can buy in confidence.
#APPLE MACBOOK CHARGER WALMART SOFTWARE#
This includes cosmetic and physical checks, diagnostic software tests and BIOS checks. The Q20 Promise is our thorough testing process that all of our machines complete before they are released for sale. Our Q20 PromiseĪlong with the idea of the cosmetic condition presented in our grading system, we have our strict Q20 Promise as part of our warranty. On the other hand, if you’re purchasing for home use and are unlikely to take it on long trips on a regular basis, you may enjoy the seamless cosmetic quality of Grade A, likewise if you’re buying it for a gift and want it to look as new as possible. If you are buying a computer for work or study and frequently travel, taking it into a range of offices and locations where it’s likely to see the effects of wear and tear quite swiftly, then Grade B would save you some upfront cost. Is it for yourself, multiple people, or a gift? Which grade is right for you?This is completely dependant to personal preference, but it can come down to a few factors that are worth considering:
Overall, Grade B products will have a lower price than Grade A to reflect their cosmetic condition. They are refurbished products where there are signs of previous use, but the functionality remains the same as Grade A products. Refurbished Grade BĪ Grade B product will be in an okay condition with marks and scratches noticeably visible to the user, including shiny keys and surfaces around the keyboard. These products will show little sign of previous use and no significant marks. Some Grade A items may have minor cosmetic marks or light scratches, or shiny areas from use on the keyboard or mouse/trackpad. This is the highest possible grade and reflects that the product is in excellent or very good condition and can be reasonably considered to be like new or similar. Here is what this means in further detail for our stocked brands: Refurbished Grade A
Our refurbished grade systemįollowing the standard assignment of lettered grades, we sell refurbished IT that is either assigned a Grade A or Grade B status. It’s important to note that all of our stock sold on Hardware Associates is high quality, thoroughly tested by experts and fully functional - the grades only relate to the cosmetic condition and we highlight this to match your expectations with the item you're looking to buy. They build confidence in the customer and separate ‘as new’ tech from tech that may have scratches and signs of wear and tear. They’ve become a quality standard in the industry as a way to accurately communicate what to expect from a specific product. Refurbished grades let you know the quality of a refurbished product from a cosmetic standpoint, and reflect whether a laptop, desktop, iMac or iPad has marks, scuffs or scratches, and to what degree. To help potential buyers understand exactly what they’re purchasing and it’s condition, we have both our grade system and our Q20 Promise. Our customers choose to buy refurbished IT for a number of reasons including saving money, getting access to better tech for less, and being environmentally friendly.
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